General terms and conditions

These general terms and conditions apply to the purchase
of all products (including wood and carbon) sold by Hofstetter Wood & Composites GmbH (hereinafter "Seller")
are included in the assortment. Buyers Terms and Conditions
(hereinafter "buyer") are deemed not to have been agreed. The same also applies to changes
these General Terms and Conditions, unless the seller has accepted them in writing.
Which version is decisive in each case. Oral agreements outside
of this contract are not valid under any circumstances.

The products are always delivered according to a sample, illustration or sketch.
Deviations in size, colour, structure and processing are reserved.
Deviations are not permitted, particularly in the case of subsequent/additional orders
other written commitments are unavoidable. It is therefore a one-off item.

Unless otherwise agreed in writing, the products are exclusively for the
intended for private use. The seller grants construction and
Material defects the statutory warranty from delivery of the goods to the buyer
for a period of two years. Other warranties and guarantees, particularly
manufacturer guarantees are also granted by the seller unless explicitly stated otherwise
Information in the purchase contract or the order confirmation none.

The buyer shall check the products for any defects immediately upon receipt,
especially on glass and resin damage. Corresponding complaints are
within three days of receipt of the products. Later, ie
Defects that become apparent during the warranty period are to be reported immediately
to report their discovery. Excluded from the warranty are damages that
through wear and tear, aging, exposure to the sun and improper handling
have occurred, as well as breaks in glass, mirrors, resin, marble, stone, wearing parts
such as lamps and foot gliders. The warranty is void if products despite
recognizable defects can be further processed or changed by the buyer. place of
Warranty is provided by the main headquarters of Hofstetter Wood & Composites GmbH in St.Gallenkappel.            The buyer has to pay for the return transport.

The seller or the third party commissioned by her can
Warranty either free repair or equivalent replacement
provide. Further claims are excluded.

The collection and processing of the personal data of the buyers
protected by the seller. This forms an integral part of the contract
of these terms and conditions. The buyer consents to the storage of the information provided by him as part of a
Order or other personal data transmitted to us
contract processing.The buyer also agrees that data provided by him and other usage data will be analyzed
to provide him with personalized advertising and/or special offers and services
showcase. The analysis of the usage data can be used to create user profiles
to lead. The user profiles are created in pseudonymised form and not with
personal data combined. Finally, the buyer agrees that the
Seller or third parties commissioned by her, obtains a credit check if necessary
(Information center for credit and business information, residents' registration office,
debt collection offices, etc.). The seller is also entitled to any information
about a rejection of the card application, about payment arrears and about a
register card misuse.

All prices include VAT. For billing of
Demands require the consent of both parties. For reminders, one
reminder fee charged.

Purchase items remain the property of the seller until full payment has been made.
who is entitled to make the entry in the retention of title register at the expense of the buyer
to arrange if it considers its claim to be at risk.

The delivery or collection of the ordered products is between the buyer and
agreed to by the seller. If delivery to the buyer's address is agreed,
it basically takes place in the apartment if the local and structural
Circumstances allow this under normal, expected effort. Are
additional aids (e.g. facade lift, mountain railway, electric vehicles) are required, the
Inform the buyer in advance and he will bear any additional costs. Was the
If assembly is agreed, this also only takes place to the extent that the structural
Allow circumstances under normal effort. Lights and electric
Installations are excluded from assembly. The seller is liable
Collection does not cover damage that occurs during transport or loading of the goods. the
If the purchased item is not accepted in a timely manner, the seller is entitled to
storage fee of 5% per month of the value of the goods.

Usually ordered products are delivered within the agreed delivery date
provided/delivered. The buyer will be notified when a product
should be temporarily unavailable. The buyer acknowledges that
Delays in delivery of up to two months do not entitle the acceptance of the
to refuse the ordered goods, to cancel the contract, to claim damages or
reclaim the purchase price. Counterclaims by the buyer can only be
approval of the seller.

Should the seller itself not through its suppliers through no fault of its own
are supplied, although they are congruent with reliable suppliers
has placed orders, the seller is released from the obligation to perform and
can withdraw from the contract. In this case, the seller will inform the buyer immediately
inform you about the unavailability and inform the buyer in the event of withdrawal
reimburse payments made immediately.

All cases of breach of contract and their legal consequences as well as all claims
of the buyer, regardless of the legal reason they are made, are in these
GTC finally regulated. Other claims of the buyer - regardless of
Legal basis - are excluded, apart from the cases mentioned below.
The seller, assistants and any vicarious agents are not liable for damage
which did not arise on the goods themselves, especially not for
consequential damages, lost profits or other financial losses. the
The above limitation of liability does not apply in the event of injury to life or body
or health; in the case of intentional or grossly negligent breach of duty
promise of guarantee, if agreed; and as far as the scope of the
Product Liability Act has been opened. A unilateral cancellation of the contract by
the buyer (cancellation) is only against payment of a penalty in the amount
of at least 30% of the invoice amount possible.

The seller reserves the right to change its connection with
Deliveries of goods against due purchase price claims of the buyer
including any due installments, interest on arrears and reminder fees
assign or pledge to third parties.

Swiss law applies exclusively. The application of the UN sales law is
excluded. The place of jurisdiction for natural persons is the registered office of the seller
residence of the buyer. The place of jurisdiction for legal entities is exclusively the registered office of
Saleswoman.

scope
These supplementary terms of use of www.hofstetterdesign.com (hereinafter
"Terms of Use") apply in the current version at the time the contract is concluded
version for all business relations between the buyer and Local im
connection with the use of the website and orders for products and
Services through the Website. They form an integrating and complementary
Component for all orders made via the online shop. The below
Terms of Use contain only website-specific provisions.
We may change these Terms of Use at any time. crucial
is the version that is valid for a purchase or an order.

Offers
The presentation on the Internet is non-binding. We reserve the right to do that
To modify the range of goods and their presentation at any time and certain
to withdraw products from the offer completely. We accept no liability for
typographical errors, incorrect or incomplete information and representations.
Decorative items shown in connection with a product are where not
listed and mentioned by name, not part of the product range. Accesories
and decorative items must be purchased separately.
We strive to ensure the best possible availability of the services offered on the website
ensure products. The presentation of a specific product at the
However, website does not mean that we can guarantee availability
take over. We are only obliged to deliver goods that are in stock. Should
ordered products are not available, we may not be able to fulfill the order
perform fully. We reserve the right to cancel the order either
cancel or only carry out a partial delivery. In such a case
we will inform the buyer accordingly.

Conclusion of contract / ordering process
If the buyer places an order via the Internet, e-mail or telephone,
he makes a binding offer to conclude a purchase contract. The buyer receives
a confirmation that the order has been received. A legal
A binding purchase contract only comes into effect when the order confirmation is sent by the
Hofstetter Wood & Composites GmbH.

Geographical validity of our offers and prices; Billing; recycling
Dispatch, delivery and assembly costs are stated separately during the ordering process
displayed and in the order overview and then also in the confirmation of the order
reported transparently. For more information on shipping, delivery and
Installation costs and delivery options can be found on the website under the
delivery conditions.
Our offers apply to Switzerland and Liechtenstein. For orders with
Delivery addresses outside of Switzerland and Liechtenstein are the ones given
Delivery prices and transmission flat rates are invalid.
The advance recycling fee (ARF) is included in all prices for electronic devices
already included. We are thus making a contribution to environmentally friendly disposal
of lights. Luminaires can be taken to any depot for disposal.

payment
Hofstetter Wood & Composites GmbH accepts the buyers order process
displayed payment methods.
The purchase price and any shipping and assembly costs incurred
will be charged after the order has been confirmed. When paying by credit card,
the relevant amount is blocked or reserved at the time the order is placed. the
However, here too, the actual charge is made with our order confirmation.
If the buyer chooses prepayment as the payment method, the order will only be accepted after receipt
of payment processed. The delivery time may be delayed accordingly.
Discounts or coupons will only be those shown on the coupon
conditions accepted. A voucher code or value is entered in the
course of the payment process. Discounts not claimed can be applied retrospectively
no longer be granted. Discounts cannot be accumulated.

copyright
The use of this website does not imply that the buyer has any license rights in relation to it
to the intellectual property rights in the content of this website.
This website and all content posted there (in particular software,
Files, designs, graphics and data) are and remain the property of Hofstetter Wood & Composites GmbH                    and are protected by the
relevant laws regarding intellectual property rights, including copyright and
Trademark rights protected. Any unauthorized use of this website,
in particular the use of this website or its contents
professional or commercial purposes of any kind as well as the reproduction,
display, disclosure to others, communication, circulating, dissemination,
Modification, license assignment, sale or any other exploitation thereof
Website or its content, text, parts of text, static or animated
Graphics, audio data, software, goods or services and other data
or information, is expressly prohibited without the prior written consent of Hofstetter Wood & Composites GmbH. In particular, methods such as framing are prohibited
and inline linking of the Website and Content.

refund policy
You can only return the received goods with a statement of reasons within (14
days) by returning the goods. The period begins upon receipt of the
Invoice, however, not before receipt of the goods. Only for goods that cannot be shipped as a parcel
(e.g. in the case of bulky goods) you can also request the return by requesting that the goods be taken back
explain in text form. To meet the deadline, the timely dispatch of the
goods or the return request. In any case, the return costs and
risk to the buyer of the item. The return must be sent to: Hofstetter Wood & Composites GmbH, Gerendingerstrasse 4, 8735 St.Gallenkappel.

return consequences
In the case of an effective return, the mutually received benefits
to be returned and, if applicable, benefits (e.g. benefits of use)
to release. If the goods deteriorate, compensation can be demanded
will. Hofstetter Wood & Composites GmbH takes the right out of improper use
or exempt non-reusable items from being returned. Furthermore
you can the obligation to compensate for a through the intended
Avoid the deterioration caused by putting the item into use by using the
Do not use the goods as your property and refrain from doing anything that is theirs
value impaired. There are obligations on the part of the parties to reimburse payments
of Hofstetter Wood & Composites GmbH none. All cases are assessed and evaluated individually.
The period begins for you with the dispatch of the goods or the return request,
for us with the reception.